Form Error Guide - ISF Expert

Form (not working) Guide

If you're encountering issues with the Form, you can follow these steps to potentially resolve the problem. First, clear your browser's cache to remove outdated files that might be causing conflicts. If the issue persists, try accessing the Form in incognito mode, as this disables browser extensions that might interfere with functionality. Next, ensure your browser is updated to the latest version, as newer versions often include bug fixes and improved compatibility. If the problem continues, consider installing a new browser and testing the Form there to rule out any browser-specific issues. Following these steps should help you troubleshoot and fix common Form problems.

1. How to Clear your Browser's Cache

For Chrome Browser

To clear the cache in Google Chrome, follow these steps:

Open Chrome: Launch the browser on your computer or mobile device.

Access Settings: Click the three-dot menu in the top-right corner and select Settings.

Navigate to Privacy and Security: Scroll down and click on Privacy and Security.

Clear Browsing Data: Select Clear Browsing Data under this section.

Choose Time Range: Pick the time range for which you want to clear the cache (e.g., Last hour, Last 24 hours, All time).

Select Cached Data: Check the box for Cached images and files (you can also select other options like cookies if needed).

Clear Data: Click Clear Data to remove the cached files.

Alternatively, you can use the shortcut Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac) to directly open the Clear Browsing Data window.

For Edge Browser

To clear the cache in Microsoft Edge, follow these steps:

Open Edge: Launch the browser on your computer or mobile device.

Access Settings: Click the three-dot menu in the top-right corner and select Settings.

Navigate to Privacy, Search, and Services: Scroll down and click on Privacy, Search, and Services.

Clear Browsing Data: Under the "Clear browsing data" section, click Choose what to clear.

Select Time Range: Pick the time range for which you want to clear the cache (e.g., Last hour, Last 24 hours, All time).

Choose Cached Data: Check the box for Cached images and files (you can also select other options like cookies if needed).

Clear Data: Click Clear Now to remove the cached files.

Alternatively, you can type edge://settings/clearBrowserData directly into the address bar to access the Clear Browsing Data settings and hit "Clear Now" Button. Warning this will delete some of your browser history

For Safari Browser (Windows)

If you're using Safari on Windows, note that Apple discontinued support for Safari on Windows after version 5.1.7. If you still have an older version of Safari installed on Windows and want to clear the cache, you can follow these steps:

Open Safari:
- Launch the Safari browser on your Windows device.

Access Preferences:
- Click on the gear icon (⚙️) in the top-right corner or press Alt to bring up the menu bar.
- Go to Preferences or Settings, depending on your version.

Enable the Develop Menu:
- In the Preferences window, go to the Advanced tab.
- Check the box that says Show Develop menu in menu bar.

Clear the Cache:
- Close the Preferences window.
- Click on Develop in the menu bar and choose Empty Caches.

Given that this version is outdated and no longer supported, I recommend switching to a modern browser like Google Chrome, Microsoft Edge, or Mozilla Firefox for better security and performance.

For Firefox Browser

To clear the cache in Mozilla Firefox, follow these steps:

On Desktop (Windows, Mac, or Linux):

Open Firefox:
- Launch the browser on your computer.

Access Settings:
- Click on the menu button (☰) in the upper-right corner.
- Select Settings (or Options on older versions).

Navigate to Privacy & Security:
- In the Settings menu, go to the Privacy & Security tab.

Clear Cache:
- Under the Cookies and Site Data section, click Clear Data.
- Check the box for Cached Web Content (you can also choose to clear cookies if needed).
- Click Clear to remove the cached files.

Shortcut Method:
- You can quickly open the "Clear History" window by pressing Ctrl + Shift + Delete (Windows/Linux) or Cmd + Shift + Delete (Mac).
- In the dialog box, select Cache, choose a time range, and click OK.

On Mobile (Android/iOS):

Open Firefox:
- Launch the Firefox app on your device.

Access Settings:
- Tap the menu button (three dots) in the lower-right or upper-right corner.
- Choose Settings.

Clear Cache:
- Scroll down to the Privacy and Security section and tap Delete browsing data.
- Select Cache (and any other data you want to remove).
- Tap Delete browsing data to confirm.

For Opera Browser

To clear the cache in the Opera browser, follow these steps:

On Desktop (Windows, Mac, or Linux):

Open Opera: Launch the browser on your computer.

Access Settings:
- Click the Opera logo in the top-left corner.
- From the dropdown menu, select Settings (or Preferences on Mac).

Navigate to Privacy & Security:
- Scroll down to the Privacy & Security section.
- Click on Clear browsing data.

Choose Time Range:
- Select the time range for which you want to clear the cache (e.g., Last hour, Last 24 hours, All time).

Select Cached Data:
- Check the box for Cached images and files (and other options if needed, like cookies).

Clear Data:
- Click the Clear data button to remove the cache.

On Mobile (Android/iOS):

Open Opera App: Launch the Opera browser on your mobile device.

Access Settings:
- Tap the Opera logo or the menu button (three lines or dots, depending on your version).
- Choose Settings.

Clear Cache:
- Scroll to Privacy and select Clear browsing data.
- Check the option for Cache (and any other data you'd like to clear).
- Tap Clear to confirm.

2. How To Use Incognito

Here's how you can open an incognito (or private browsing) window on desktop, mac, and mobile devices for each browser:

Google Chrome

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
2. Alternatively, click the three-dot menu in the top-right corner and select New Incognito Window.

On Mobile (Android/iOS):
1. Open Chrome and tap the three-dot menu (top-right on Android or bottom-right on iOS).
2. Select New Incognito Tab.

Microsoft Edge

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
2. Or, click the three-dot menu (top-right corner) and choose New InPrivate Window.

On Mobile (Android/iOS):
1. Open Edge and tap the three-dot menu at the bottom.
2. Select New InPrivate Tab.

Mozilla Firefox

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + P (Windows) or Cmd + Shift + P (Mac).
2. Alternatively, click the three-line menu (top-right) and select New Private Window.

On Mobile (Android/iOS):
1. Launch Firefox and tap the three-line menu (bottom-right on iOS or top-right on Android).
2. Select New Private Tab.

Apple Safari

On Mac:
1. Open Safari and go to the File menu in the top bar.
2. Select New Private Window or press Shift + Cmd + N.

On iPhone/iPad:
1. Open Safari and tap the tab icon (two overlapping squares).
2. Tap [Private] on the bottom left and select + to open a new private tab.

Opera

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
2. You can also click the Opera menu (top-left corner) and choose New Private Window.

On Mobile (Android/iOS):
1. Open Opera and tap the Opera logo or the menu icon.
2. Select Private Mode or New Private Tab.

Brave

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
2. Or, click the three-line menu and choose New Private Window.

On Mobile (Android/iOS):
1. Open Brave and tap the three-dot menu.
2. Select New Private Tab.

Vivaldi

On Desktop (Windows/Mac):
1. Press Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).
2. Alternatively, click the Vivaldi icon in the top-left corner, then go to File > New Private Window.

On Mobile (Android):
1. Open Vivaldi and tap the Vivaldi menu icon (V logo).
2. Select New Private Tab.

3. How to Update your Current Browser

Unfortunately, browsers do not allow direct updates through code in the URL bar for security reasons. Internal URLs like chrome://settings/help or edge://settings/help are reserved for browser settings and cannot be accessed or manipulated by external scripts.

If you want users to update their browser, you can guide them to the appropriate settings page or provide instructions for manual updates. For example: